At Roncesvalles Orthodontics, we believe in providing our patients with quality service in a timely and courteous manner. We work to ensure that appointments are appropriate to the treatment required, but we also ask our clients to respect other patients by being on time for their appointments.
We set appointments so that our office and your treatments run smoothly and efficiently. In some cases, such as when we’re placing orthodontic appliances like brackets, expanders, and seating Invisalign aligners with attachments, those appointments can take anywhere from 30 minutes to two hours. Other follow-up visits can take as little as 20 minutes.
We kindly ask that all clients show up in advance of their appointments. All appointments will be confirmed with an email or telephone reminder for your convenience. We also request at least 24-hour notice should you need to cancel your appointment.
Feel free to contact Roncesvalles Orthodontics to book your next appointment. We will do our best to accommodate your preferred time and date wherever possible.
Emergencies
Fortunately, a true “emergency” in orthodontics is rare. If you experience a situation you feel needs to be addressed, please call or email our office so we can provide guidance.
At Roncesvalles Orthodontics, we set aside specific times within our schedule for more urgent appointments for such issues as tissue irritation from appliances or retainers; poking wires causing discomfort; loose or broken brackets or bands; and/or lost or broken appliances or retainers. We ask that you call our office to see if there’s an opportunity for you to come in.
Financial Considerations
The cost of orthodontic treatment depends on the severity of your issue and the length of time required to complete the treatment. At Roncesvalles Orthodontics, we’re committed to working with you to develop a treatment plan that’s comfortable — both physically and financially.
We offer various payment options; we will assist you with preparing the necessary forms for coverage approval should you have orthodontic insurance; and, for your convenience, we accept payment by e-transfer, cash, cheque, Visa, Master card, and debit card. Our office staff will also assist in preparing any necessary insurance forms so patients can maximize their benefits.
Please contact us at your earliest convenience to discuss your options. At Roncesvalles Orthodontics, we strongly believe that everyone is entitled to a healthy, beautiful smile.